FAQs

Q: Do Grandiflora sell direct to the general public?
A: Grandiflora only sells to floral wholesalers nationally. We do not directly supply the general public, nor operate a retail outlet at our premises. Contact your local florist to purchase Grandiflora roses.

Q: Where can I order and buy Grandiflora cut roses?
A: Grandiflora have an established, trusted network of florists who sell our cut roses. Contact your local florist and ask to purchase Grandiflora roses.

Q: Can you send me a catalogue?
A: Grandiflora’s annual Collection Guide catalogue is produced exclusively for florists. You can view our current collection of cut roses or download the PDF of the Collection Guide.

Q: Does your rose collection change?
A: Yes. Grandiflora’s collection is always expanding as new rose varieties and colours are introduced. Bookmark our website and check back for new roses.

Q: I’m a floral wholesaler and would like to sell Grandiflora roses. How can I obtain your roses?
A: Contact us to discuss wholesales. Grandiflora sends roses all around Australia via refrigerated truck transportation only, not by air freight transportation.

Q: I’m a Melbourne-based florist. Can I buy roses directly from Grandiflora?
A: Grandiflora supplies accredited Floral Wholesalers directly, we suggest you sources your Grandiflora Roses through the following Distributors

Q: My florist shop isn’t in Melbourne. Can I buy roses directly from Grandiflora?
A: Contact your local Grandiflora wholesaler. Grandiflora sends roses to wholesalers all around Australia via refrigerated truck transportation. Grandiflora doesn’t directly supply roses to interstate or country-Victorian florists.

Q: Can you send me a catalogue?
A: Contact usto request your copy of Grandiflora’s annual Collection Guide catalogue. You can view our current collection of cut roses or download the PDF of the Collection Guide.

Q: I am a bride and I want to see the different rose colours. Can I come into Grandiflora and view them?
A: Due to safety regulations, Grandiflora are unable to accommodate customer site visits.Contact your local florist and ask them to order rose samples of the varieties you are interested in viewing. You can also view our current collection of cut roses here or download the PDF of the Collection Guide here.

Q: When should I order roses?
A: As soon as you decide which rose varieties you want, we suggest you should put in the order. However we must strongly advise that we are unable to definitely confirm that your chosen rose variety will be available. Roses are living organisms and it cannot be determined in advance whether a particular variety will be available on a particular date. We suggest if the rose is for an important occasion to always consider and request a second choice variety in case your first choice is unable to be delivered. Please consider receiving your roses 3-4 days prior to your actual event to allow the roses to begin opening.

Q: How come you can’t guarantee the roses I want for my wedding in 6 months times?
A: Grandiflora always endeavour to produce all rose varieties available year round. However roses are living organisms and it cannot be determined months in advance whether a particular variety will be available on a particular date. We suggest you request a second choice variety in case your first choice is unable to be delivered. By the week before an event, we can give an indication about availability.

Q: I want to make my own bridal bouquet; can I order my roses directly through Grandiflora?
A: The creation of a wedding bouquet is an extremely intricate and highly skilled task best suited for trained, expert florists. Grandiflora do not directly supply the general public, nor operate a retail outlet at our premises. We have an established, trusted network of florists who sell our cut roses. Contact your local florist and ask to see their selection of Grandiflora roses today.

Q: Why are my roses not exactly the same colour as in the picture?
A: At different times of the year roses may slightly change in colour due to variance in temperature and sunlight. Like our skin, roses have pigments and the change in sunlight and temperatures can affect the colour of rose petals. We endeavour to take pictures as true to its colour as possible, however the change in varieties is beyond our control and are influenced by Mother Nature.

Q: How much do your roses cost?
A: Contact your local florist for rose prices. Due to seasonal differences, one generic price cannot be supplied for all of our roses. Stem length, varietal size, seasonal availability and supply (which may change at any time, just like fruit and vegetables) all affect price.

Q: How do I keep my roses alive longer?
A: If the roses have been out of water for a while, ensure you trim a small length off the bottom of the stem with a sharp knife or scissors before placing them back in water. This will allow the rose to drink easier through the stem. Remove any foliage that sits below the water line in your vase. You may add a very small amount (only a drop or two) of bleach into the water to kill any bacteria, allowing for maximum vase life. Also keep in a cool and dry environment as possible (away from heaters, direct light and air-conditioners) to prolong the life of your gorgeous roses. Changing the water and trimming the bottoms of the stems every few days also prolongs the vase life of roses.

Q: Does Grandiflora offer garden varieties?
A: No. Grandiflora specialises in Cut Roses, which are roses that are grown in environmentally controlled glasshouses.

Q: I really like one of your rose varieties; can I get it for my garden?
A: Grandiflora specialises in Cut Flower Rose varieties and these are not suitable for garden conditions. Garden roses have different genetic characteristics that allow them to grow in all conditions. Cut Flower roses are specifically bred for glasshouse growing.

Q: I had some beautiful roses in my wedding bouquet (or special event). Where can I find them for my garden?
A: Grandiflora only sells Cut Rose varieties, which are bred exclusively for vases and arrangements. We suggest you take a photo of your favourite Cut Rose to your local garden supplier, or search online for similar rose garden varieties.