Q: I am a bride and I want to see the different rose colours. Can I come into Grandiflora and view them?
A: Due to safety regulations, Grandiflora are unable to accommodate customer site visits.Contact your local florist and ask them to order rose samples of the varieties you are interested in viewing. You can also view our current collection of cut roses or download the PDF of the Collection Guide.
Q: When should I order roses?
A: As soon as you decide which rose varieties you want, we suggest you should put in the order. However we must strongly advise that we are unable to definitely confirm that your chosen rose variety will be available. Roses are living organisms and it cannot be determined in advance whether a particular variety will be available on a particular date. We suggest if the rose is for an important occasion to always consider and request a second choice variety in case your first choice is unable to be delivered. Please consider receiving your roses 3-4 days prior to your actual event to allow the roses to begin opening.
Q: How come you can’t guarantee the roses I want for my wedding in 6 months times?
A: Grandiflora always endeavour to produce all rose varieties available year round. However roses are living organisms and it cannot be determined months in advance whether a particular variety will be available on a particular date. We suggest you request a second choice variety in case your first choice is unable to be delivered. By the week before an event, we can give an indication about availability.
Q: I want to make my own bridal bouquet; can I order my roses directly through Grandiflora?
A: The creation of a wedding bouquet is an extremely intricate and highly skilled task best suited for trained, expert florists. Grandiflora do not directly supply the general public, nor operate a retail outlet at our premises. We have an established, trusted network of florists who sell our cut roses. Contact your local florist and ask to see their selection of Grandiflora roses today.